Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
https://customerattuned.com/wp-content/uploads/2020/07/TrustDNA-model_2020.jpg10061004Dr Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngDr Mark Hollyoake2020-07-01 12:34:492020-09-23 15:49:40Unpacking the B2B Trust DNA™ Model
CX expert Peter Lavers deep-dives Dimension Data’s 2019 Global Customer Experience Benchmarking Report to explore three key subjects that are vital for every B2B compan… Read more
Mark Hollyoake shares insights from his doctorate on trust within B2B
What do we really know about trust? It may be the subject of numerous books and conference papers, bandied abo… Read more
https://customerattuned.com/wp-content/uploads/ca-old-uploads/2016/01/Screen-Shot-2016-01-18-at-18.14.56.png70386Dr Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngDr Mark Hollyoake2017-03-07 14:19:172018-01-05 08:34:04Trust in Me ~ now three years in
Building Better B2B Relationships
Customer Attuned