Think 2018
We’re delighted to announce that Customer Attuned director Peter Lavers will be participating at IBM Watson’s showcase Think 2018 conference in Las Vegas in March.
Peter will be attending in his role as a IBM Futurist – an independent influencer recognised for his thought leadership and expertise in the field of customer experience and CRM.
At Think the IBM Watson team, with their partners and customers, will demonstrate how to use artificial intelligence (AI) to:
- Simplify, connect and automate customer engagement processes, systems and workflow.
- Empower marketing, commerce and supply chain professionals with a continuous stream of real-time, actionable insights to hyper-personalize the customer experience.
- Get a 360-degree view of your business to proactively mitigate disruption and risk, and drive competitive advantage
You can find out more and register to attend at the Think 2018 website.
Peter is an expert in relationship marketing and customer experience management. He is a Director of Customer Attuned, helping clients to develop new and innovative ways to find, engage and satisfy customers.
Latest posts by Peter Lavers (see all)
- Should you implement NPS in B2B? - January 22, 2025
- B2B Trust as a Predictive Indicator - November 12, 2024
- Relationship Crises and Trust - October 2, 2024
