Deep-Insight CRQ
In January, our CRQ partners Deep-Insight took their own medicine and conducted a CRQ (Customer Relationship Quality) assessment on their own partners and customers to ask what we thought of our relationship with them.
CRQ™ is a World-leading B2B-specific Voice of the Customer methodology to understand, manage and improve long-term customer relationship quality.
After poring over the results they have (bravely) shared the results and proposed actions in this short blog:
http://blog.deep-insight.com/your-views-on-deep-insight/
They are now in the process of discussing the results with all their clients so that they can better serve our needs in 2018.
- The Partner Relationship Survey – How it works - July 10, 2024
- Customer Centricity Corner with Peter Lavers – Partner Relationship Survey - June 26, 2024
- Customer Centricity Corner with Peter Lavers – Account Based Marketing - May 30, 2024