SAS Global Forum
The SAS Global Forum is an event that brings together the most curious minds in analytics and data science.
It is a must for anybody interested in being more insight-led as a busines… Read more
B2B Leaders – Make Trust Building A Reality – B2B Trust Series Part 2
B2B Leaders, Make Trust Building A Reality
In this blog Dr Mark Hollyoake, addresses Trust at organisation /leadership level and your role as a leader in its development with your… Read more
New Event: Making Customer Centricity a Reality
New Event: Making Customer Centricity a Reality
Wednesday 16th June 2021
09:30 – 11am BST
We are pleased to announce our next event in June:
Our subject for discussion will b… Read more
What do you call a FMCG Consultant? Trouble-shooter, Problem Solver and Magician!
What do you call a FMCG Consultant? Trouble-shooter, Problem Solver and Magician!
Over the last few years and working with the team here at Customer Attuned with our clients, I hav… Read more
Peter Lavers Voted Top CX Influencer by Onalytica
We’re happy to report that our founding director Peter Lavers has been voted by Onalytica, Who’s Who in CRM report.
You can read the full Who’s Who in CRM report by clic… Read more
Featured in CX Magazine: Building B2B Trust for Customer Centricity
Featured Article In CX Magazine
by Peter Lavers, Co-Founder and CX Influencer
April 2021
Building B2B trust can enable businesses sustainable growth, customer-centricity, an… Read more
A Year in Lockdown Supporting our Customers
A year in lockdown supporting our customers
Looking back at the last 12 months, it’s easy to focus on the negative news and forget the positives that came out of going into lockdown.… Read more
What is your Customer Relationship Purpose? B2B Trust Series Part 1
What is your Customer Relationship Purpose? How many of us have actually taken the time to ask ourselves this question and then tried to answer it? And having thought it through, ha… Read more
Building Trust in the Supply Chain
How do you go about building trust in the supply chain?
Working with independent food and beverage wholesalers during the pandemic has been a real rollercoaster ride as the econom… Read more
Developing People in a Digital World – read the panel summary and watch it again
“There is no doubt that the future of people development strategies will be impacted by the forced changes companies have had to adopt to retain a focus on capability development o… Read more
building a culture of customer centricity based on B2B Trust
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