January 2024 - Customer Attuned

B2B Trust Research: What are Boundary Spanners?

January 31, 2024/in B2B Trust /by Dr Mark Hollyoake

B2B Trust Research: What are Boundary Spanners? Dr Mark Hollyoake addresses how boundary spanners occur and what they do to B2B Trust in his latest research The focus of my next re… Read more

Paul Cranston & Peter Lavers enjoy Tapas in Spain while talking Customer Segmentation, Customer Journeys and Customer Charters

Delivering Customer Centric Strategy

January 12, 2024/in News /by Peter Lavers

Paul Cranston and Peter Lavers of Customer Attuned were privileged to run workshops on Customer Centric Strategy at a client’s 2024 global staff conference held in Barcel… Read more