Ellie Luk, Author at Customer Attuned

About Ellie Luk

Ellie is responsible for a number of areas at Customer Attuned; as Director, she is responsible in ensuring the company delivers against the company strategy.

As Head of Marketing, Ellie handles the day-to-day execution and deployment of marketing and business development campaigns.

And as Project Manager, Ellie overseas clients projects keeping them on track and ensuring they are delivered within scope and on budget.

Entries by Ellie Luk

Dr Mark’s Virtual Tea Time Chat with David Southern, Spirit Access.

November 11, 2020/in Insight Webcasts/by Ellie Luk

Welcome to the next episode in Dr Mark’s Chats. Today Mark has a virtual cup of coffee with David Southern, Managing Director of Spirit Access: https://www.spirit-health… Read more

The Trust Factor – Making B2B Trust your business DNA – Read the panel summary

November 10, 2020/in B2B Trust/by Ellie Luk

B2B trust can be defined as; “The willingness to be vulnerable to another party and the decision to engage in actions based upon an interpretation of their ability, credibility an… Read more

The Trust Factor – Making B2B Trust your Business DNA – Read the panel summary here

November 10, 2020/in Publications/by Ellie Luk

“There is no getting away from the fact that as we start to pick our way through the crisis towards recovery, trust is going to have a far more pivotal role in our customers and supplie… Read more

Panel Summary: The Trust Factor Panel Discussion

November 6, 2020/in Insight Webcasts/by Ellie Luk

In this video, Dr Mark Hollyoake shares key messages from the discussion and how they resonate with this research.

Welcome to the third online panel discussion and second in the se… Read more

Q3: The Trust Factor Panel Discussion

November 6, 2020/in Insight Webcasts/by Ellie Luk

We asked the panellists: How do you see the role of trust evolving as we enter recovery?

Welcome to the third online panel discussion and second in the series of Providing Leadershi… Read more

Q2: The Trust Factor Panel Discussion

November 6, 2020/in Insight Webcasts/by Ellie Luk

In part three, we ask the panel: How are you adapting your sales and services? And what role do you see as trust playing in the development of B2B relationship?

Welcome to the third on… Read more

Q1: The Trust Factor Panel Discussion

November 6, 2020/in Insight Webcasts/by Ellie Luk

In part two, we ask the panellists: What organisational change and the role of trust in the development of B2B relationships have occurred?

Welcome to the third online panel discu… Read more

Introduction: The Trust Factor – Making B2B Trust Your Business DNA

November 6, 2020/in Insight Webcasts/by Ellie Luk

Welcome to the third online panel discussion and second in the series of Providing Leadership in the New Normal.

In this panel discussion, we discuss The Trust Factor why making it… Read more

Customer Attuned Newszine October Issue – B2B Trust explained

October 8, 2020/in News/by Ellie Luk

Trust is such a heavy word. It carries huge responsibility.

We use it in so many situations and yet, we often test the boundaries, stretching it to see how much wriggle room we have, b… Read more

The Trust Factor – Speaker Spotlight

October 7, 2020/in Embedded Trust/by Ellie Luk