Dr Mark’s Virtual Tea Time Chat with Jacob Botha, BUPA
In this episode Dr Mark Hollyoake talks to Jacob Botha, Head of Corporate Business Development at BUPA.
They share a virtual cup of tea and talk about how BUPA is looking after the customer family; how the COVID Health Crisis has affected business and what positive experiences BUPA has learned (internally and externally) and is embedding into a new way of working.
Grab a cuppa, this is a good one!
Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
Latest posts by Ellie Luk (see all)
- Customer Centricity Corner with Peter Lavers – Keeping customers at the heart of Innovation - February 20, 2023
- Peter Lavers’ article on thrifting gets featured in CX Magazine - February 20, 2023
- Customer Centricity Corner with Peter Lavers – What is Customer Centric Account Management? - February 6, 2023
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