Tag Archive for: Insight Webcasts

Customer Centricity Corner with Peter Lavers – Using Customer Segmentation Models

CUSTOMER CENTRICITY CORNER – Using Customer Segmentation Models   Customer Attuned director and CX Influencer, Peter Lavers, talks with Appreciate Group’… Read more

Dr Mark’s Virtual Tea Time Chat with Andrew Hough, Institute of Sales Professionals

In this episode, Dr Mark talks to Andrew Hough, CEO of the Institute of Sales Professionals. The Institute of Sales Professionals  has already grown to over 7,000 members across 8… Read more

Part 3 – Impact of Hybrid Working on How we Build and Manage Customer Relationships.

The Impact Of Hybrid Working on how we build and manage customer relationships. Panel Discussion.   In part three, our panel shares the changes their teams have made between… Read more

Part 2 – The Impact Of Hybrid Working on How we Build and Manage Customer Relationships.

The Impact Of Hybrid Working on How we Build and Manage Customer Relationships. Panel Discussion   In part two, our panel shares what implications from hybrid working they a… Read more

Part 1 – Impact of Hybrid Working on How we build and manage customer relationships.

The Impact of Hybrid Working on How we Build and manage customer relationships. Panel Discussion.   In part one, our panel tell us about their role within the business, and sh… Read more

Digital Transformation in Healthcare Discussion Two – Part Four

What does it take to lead a digital transformation in healthcare? Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this ser… Read more

Digital Transformation in Healthcare Discussion Two – Part Three

What does it take to lead a digital transformation in healthcare? Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this ser… Read more

Digital Transformation In Healthcare Discussion Two – Part Two

What does it take to lead a digital transformation in healthcare? Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this ser… Read more

Digital Transformation in Healthcare Discussion Two – Part One

What does it take to lead a digital transformation in healthcare? Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this ser… Read more

Managing your Teams Resilience For Leaders

Managing the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office. Last year, as we all went into lock… Read more