I was recently reminded of an interesting past edition of Management Today — it included an article about bullying. No, not online bullying or workplace bullying, but B2Bully… Read more
https://customerattuned.com/wp-content/uploads/2019/05/Screen-Shot-2019-05-28-at-13.15.46.png277867John O'Connorhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgJohn O'Connor2019-05-28 13:41:062022-06-23 12:44:53Our Biggest Customer is a Bully. Help!
One of my esteemed colleagues recently sent a draft document to me that had a typo – satisfaction had been spelt with an extra ‘t’, making up a new word ‘statisfaction’.
That got me th… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_158522279-2.jpg469704Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-05-20 13:39:302023-06-21 09:12:49Satisfaction or ‘Statisfaction’?
“To manage great relationships, we need great people”
Much of the UK insurance and wealth management industry is reliant on a distribution model centred on the key role of brokers… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_615451883-2-2.jpg354704Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2019-03-15 13:44:232023-06-21 09:13:42Financial Services: Developing Quality Relationships With Your Intermediaries
February was a busy month for us as we were in the final delivery stage of two key projects with our partners at Deep-Insight. These projects demonstrate the real value in working wi… Read more
https://customerattuned.com/wp-content/uploads/2019/03/shutterstock_670809484.jpg354754Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2019-03-05 12:07:162022-06-22 12:09:29Customer Attuned Delivers Real Value for Trusted Partners Deep-Insight
Amongst all the predictions and forecasts that you’ll read as we enter 2019, here’s one that I’m 100% certain will be spot-on for B2B companies this year:
The quality of your custom… Read more
https://customerattuned.com/wp-content/uploads/2019/01/00142_109_CA_Social-Media-JAN-CRQ-v2-01-1.jpg354704Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-01-11 15:17:222022-06-23 10:40:00What Will Your Customer Relationship Quality Be In 2019?