In recent months, we have been responding to the challenge that many of our clients have been facing in working in a largely virtual world due to Covid-19 lockdown restrictions. We… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2020-11-19 10:56:012022-06-23 10:40:00Managing customer relationships in a virtual world
I have mentioned before that analysts benefit from stronger commercial awareness. But what do I mean by this term?
The easiest way to explain is to set it in context. A lack of commer… Read more
https://customerattuned.com/wp-content/uploads/2019/04/shutterstock_331290470-2.jpg469704Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Laughlin2020-01-08 15:46:402022-06-23 12:39:24The need for analysts to have improved commercial awareness
How good are you at selling and managing relationships within an expert-led industry?
In this article, we look at the role of the sales and/or account management team in creating a… Read more
https://customerattuned.com/wp-content/uploads/2019/04/shutterstock_396753343-2-2.jpg470704Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2019-04-12 17:00:272022-06-22 12:57:26Account Management in Financial Services – Expert Salesmen or Experts Who Can Sell?
Those who know me will confirm that I am an “accidental influencer”. I’m just somebody who’s passionate about customer experience and business value who started sharing what I wa… Read more
https://customerattuned.com/wp-content/uploads/2018/06/Digital-Shadows.jpg233744Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-06-18 01:00:522022-09-08 10:24:39Insight-Driven Marketing – The Intention/Reality Gap
Had a terrific first session with the graduate intake for the CONTACTUM Sales Academy; very enthusiastic bunch of guys and they will help shape the wider sales academy programme t… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2018-05-04 11:50:202022-06-22 12:58:52CONTACTUM Sales Academy
Had a great day with Nigel and the sales colleagues from CONTACTUM at an exhibition in Exeter – great insights to help develop the Sales Academy, and first hand experience of deta… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2018-05-04 11:45:252022-06-22 12:58:52Developing the Sales Academy
We’re delighted to include this guest blog from our friend an associate Paul Laughlin.
Do you have a stakeholder map? Is it up-to-date and do you use it?
Those questions freq… Read more
https://customerattuned.com/wp-content/uploads/2017/11/iStock-650032976.jpg200300Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Laughlin2017-11-08 15:28:062022-09-08 10:33:18The Why, What and How of Stakeholder Mapping
At Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we ha… Read more
https://customerattuned.com/wp-content/uploads/2017/07/broker-business.png11522048Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2017-07-04 15:58:422022-09-08 10:29:46Writing business – It’s all about attitude
So, back with the theme of the original TV series, who wants to win the prize? And here we are with three fabulous questions – where is my significant growth going to come from? Who in m… Read more
https://customerattuned.com/wp-content/uploads/2015/10/CRM-6-Steps-for-Change-1-e1497256316448.jpg953993Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2017-06-12 09:32:442022-09-08 10:30:00Finding the right answers to your $64,000 questions
If it was easy, the original TV series would never have existed; so, we all know it is difficult to find the answers to some really challenging questions, such as “where will I get my n… Read more
https://customerattuned.com/wp-content/uploads/2016/06/IMG_3368.jpg6671000Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2017-06-12 09:12:112022-09-08 10:31:18How many times have you heard someone say – “here is your $64,000 question?” And how many times have you failed to have the right answer?