Sales and Account Management Archives

How often do you take stock of your business and its performance?

May 3, 2023/in Organisational Performance, Sales and Account Management, Training and Development /by Alan Thompson

How often do you take stock of your business and its performance? I was prompted to write this after responding to a LinkedIn survey by my colleague David Brown, asking, R… Read more

Alan Thompson Joins Ecclesiastical Podcast to talk about Broker Differentiation

May 3, 2023/in News, Sales and Account Management, Training and Development /by Alan Thompson

Customer Attuned Director, Alan Thompson, was recently invited to take part in a podcast with Chris Withers, Broker Distribution Director at Ecclesiastical Insurance to discu… Read more

How do companies measure investment in training?

April 25, 2023/in Insight Webcasts, Sales and Account Management, Training and Development /by Alan Thompson

How do companies measure investment in training? In this episode, Sales and Capability Training Experts, Alan Thompson and David Brown, hold an interesting conversation on how… Read more

Customer Centricity Corner with Peter Lavers – What is Customer Centric Account Management?

February 6, 2023/in Customer Centricity, Insight Webcasts, Sales and Account Management /by Peter Lavers

What is Customer Centric Account Management? The subject today is “Customer Centric Account Management”, and I’m delighted to introduce two guests, Mike Pepe and Ed Rottmann. E… Read more

Sales Capability Frameworks for Key Account Managers

December 19, 2022/in Insight Webcasts, Sales and Account Management /by Alan Thompson

Sales Capability Frameworks for Key Account Managers Alan Thompson and David Brown discuss Sales Capability Frameworks and building competency pathways, in this short talk on… Read more

Why is it important to have a Sales & Account Management Framework?

November 14, 2022/in Insight Webcasts, Sales and Account Management /by Ellie Luk

Why is it important to have a Sales & Account Management Framework? Experts in people development, Alan Thompson and David Brown, discuss what it means to have a sales c… Read more

Trust is Key to Growth in Sales and Account Management

October 31, 2022/in Insight Webcasts, Sales and Account Management /by Dr Mark Hollyoake

Trust is Key to Growth in Sales and Account Management Dr Mark Hollyoake was recently asked to lead a talk on B2B Trust with the Institute of Sales Professionals. In this interactiv… Read more

Negotiating in Changing Markets

August 16, 2022/in Sales and Account Management /by Alan Thompson

Negotiating in changing markets For many experienced negotiators, either on the supplier or purchasing side, managing complex B2B negotiations in volatile market cond… Read more

Why is Sales Capability Important?

July 12, 2022/in Insight Webcasts, Sales and Account Management /by Ellie Luk

Why is Sales Capability important in your company? Experts in people development, Alan Thompson and David Brown, discuss what it means to have a sales capability in your company.… Read more

In the press: Dr Mark Hollyoake on Selling in a Pandemic

December 1, 2021/in Sales and Account Management /by Ellie Luk

The Journal of International Sales Transformation, reached out to Dr Mark Hollyoake, to give his views on “Selling in a Pandemic” in their latest Special Report on &… Read more

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