Tag Archive for: Sales Capability Development
Does your business have a capability framework in place for your people that clearly lays out the knowledge, skills and expertise needed to work effectively in each role? If the an… Read more
Account Management in Financial Services – Expert Salesmen or Experts Who Can Sell?
/in Sales and Account Management /by Alan ThompsonHow good are you at selling and managing relationships within an expert-led industry?
In this article, we look at the role of the sales and/or account management team in creating a… Read more
Exporting and International Business Development
/in Sales and Account Management /by Dr Mark HollyoakeAre you preparing to make the most of your international trade and business development opportunities pre & post Brexit?
A leading bank has recently published a UK trade outl… Read more
Are your people getting the right share of mind / share of voice with your distributors?
/in Customer Management /by Dr Mark Hollyoake
Are your people getting the right share of mind / share of voice with your distributors?
We have the training and development programme to fix it. It cov… Read more
‘More and Better for Less’
/in Customer Management /by Dr Mark Hollyoake
An environment of uncertainty, change and low inflation, coupled with sluggish market growth, make decisions on how to deliver more value, increasingly hard to re… Read more
Writing business – It’s all about attitude
/in Sales and Account Management /by Alan ThompsonAt Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we ha… Read more
Finding the right answers to your $64,000 questions
/in Business Capabilities /by Gary LuntSo, back with the theme of the original TV series, who wants to win the prize? And here we are with three fabulous questions – where is my significant growth going to come from? Who in m… Read more
How many times have you heard someone say – “here is your $64,000 question?” And how many times have you failed to have the right answer?
/in Sales and Account Management /by Gary LuntIf it was easy, the original TV series would never have existed; so, we all know it is difficult to find the answers to some really challenging questions, such as “where will I get my n… Read more
Developing People to Deliver Change
/in Training and Development /by Alan ThompsonThe Hornby Hobbies Story so far …
We have been on an incredible journey with the Sales teams from Hornby Hobbies over the last six months. The start point saw a team with pressure on al… Read more
Understanding and building sales capability
/in Sales and Account Management /by Alan ThompsonIn the world of B2B, the capability of your people is crucial to your company’s success. We have drawn from a recent client engagement to share a case study demonstrating how invest… Read more