I was recently reminded of an interesting past edition of Management Today — it included an article about bullying. No, not online bullying or workplace bullying, but B2Bully… Read more
https://customerattuned.com/wp-content/uploads/2019/05/Screen-Shot-2019-05-28-at-13.15.46.png277867John O'Connorhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgJohn O'Connor2019-05-28 13:41:062022-06-23 12:44:53Our Biggest Customer is a Bully. Help!
“Commitment and trust, rather than (or at least in addition to) power and dependence, are now central to discussions of business relationships. Researchers and practitioners h… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_1150617275-2.jpg469704John O'Connorhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgJohn O'Connor2019-05-23 09:00:452022-06-23 10:28:01Why are Trust and Commitment so Important in B2B?
One of my esteemed colleagues recently sent a draft document to me that had a typo – satisfaction had been spelt with an extra ‘t’, making up a new word ‘statisfaction’.
That got me th… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_158522279-2.jpg469704Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-05-20 13:39:302023-06-21 09:12:49Satisfaction or ‘Statisfaction’?
To complement recent advice from our guest bloggers, let’s consider the political dimension of applying analytics in business.
Annette & Peter have shared useful tips on ap… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_457223893-2-2.jpg354704Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Laughlin2019-05-17 09:00:412022-09-08 10:14:15Don’t Neglect the Political Dimension of Applying Analytics or Insight
Spirit Access, part of the Spirit Health Group, has launched a new Key Account Management (KAM) service that promises to equip Pharma with the skills and capabilities needed to he… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_572121190-2.jpg469703Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2019-05-13 11:13:032022-06-22 12:57:26Unlocking New NHS Commercial Pathways For Pharma Through Key Account Management: The KAM Way
At our recent breakfast event in Edinburgh, one of the topics covered was the challenges associated with turning business intent into reality.
During the event, it was highlight… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_195219449-2-2.jpg354704Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2019-05-10 10:12:352022-06-23 12:45:31Turning Business Intention Into Reality
Customer Attuned are pleased to announce that a partnership has been formed with Spirit Access, part of Spirit Health Group, to develop best practice for Key Account Management i… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_621001451-2-2.jpg354704Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2019-05-09 09:44:392022-06-22 12:07:58Customer Attuned Tackle the Healthcare Industry in Partnership with Spirit Access
The Susan & Bill Trilogy
The last time we met Susan and Bill, they were discussing survival tactics. Thankfully, they have managed to get the company back on an even keel – excu… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_366828215-2.jpg469704John O'Connorhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgJohn O'Connor2019-05-02 12:11:222022-09-08 10:18:38Susan And Bill Have Relationship Problems – Episode 3