Tag Archive for: Customer Value Management
The Hidden Opportunity
Recent research into the relationships between brokers and insurance companies has revealed a significant opportunity to
increase the overall share… Read more
Why B2B companies need to become more attuned to their clients
/in Customer Management /by Peter LaversAustria’s Prince Clemens von Metternich is said to have made the quote “When France sneezes, Europe catches a cold” when commenting on the impact of the French Revol… Read more
The Great Debate (4) – What Does Leading Edge Mean to B2B Customer Management?
/in Customer Management /by Ellie LukIn the fourth instalment of The Great Debate, three senior executives: Chris Russel of Luvata, Nigel Brotherton of Volkswagen Group UK and Mairead McSweeney of BT Business Irela… Read more