People Capabilities Archives - Page 4 of 8

Changing customer behaviour – the impact on Learning & Development

June 24, 2020/in Business Capabilities /by Alan Thompson

As our business prepares to host a panel discussion ‘Adapting to new normal customer behaviour’ that explores amongst other things, the impact of the Covid19 pandemic on changin… Read more

Losing the opportunity to add value could also lose you trust and the business.

June 16, 2020/in Embedded Trust /by Dr Mark Hollyoake

As an insurance broker, your role is to understand my insurance needs and find the best match to the market to meet those needs. Given there are so many direct providers, onli… Read more

Supporting our clients in a virtual world

May 19, 2020/in Training and Development /by Alan Thompson

As part of our ongoing engagement with one of our clients, Bupa, we have recently designed and delivered a new virtual classroom session to members of the UK Insurance Account Mana… Read more

Not making your targets? Don’t despair!

May 11, 2020/in Sales and Account Management /by Peter Lavers

Most companies are facing their biggest challenges of peacetime history as we navigate through the Coronavirus pandemic. Some won’t make it. Falling sales and profits? Many are… Read more

Online Panel Discussion: Providing Leadership through Change and Uncertainty

April 23, 2020/in Business Capabilities /by Ellie Luk

Providing Leadership Through Change & Uncertainty Online Panel Discussion In the wake of the Coronavirus impacting businesses across the globe, organisations are facing… Read more

What you can do to manage you and your team’s resilience during COVID 19

April 16, 2020/in Training and Development /by Alan Thompson

Resilience has always been a hot topic in leadership circles across industries, just last year we held two events in Edinburgh and Birmingham where we looked at the importance of p… Read more

Getting Agile really working outside of IT requires culture change

February 13, 2020/in Business Capabilities /by Paul Laughlin

The term Agile Working is being used within more & more businesses. Although loosely defined, it generally refers to a more flexible and pacey way of working. In this post, I sh… Read more

The need for analysts to have improved commercial awareness

January 8, 2020/in Business Capabilities /by Paul Laughlin

I have mentioned before that analysts benefit from stronger commercial awareness. But what do I mean by this term? The easiest way to explain is to set it in context. A lack of commer… Read more

An ever expanding footprint

November 29, 2019/in News /by Alan Thompson

In addition to further strengthening our relationships with several existing clients in 2019, Customer Attuned have been delighted to work with a number of new clients over the p… Read more

Providing Leadership Through Change & Uncertainty – 17th October, Birmingham

September 4, 2019/in News /by Alan Thompson

Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more

Tag Archive for: People Capabilities