AMPLIFY Account Management Training and Trust
The latest interview in our journey through the application of trust in business-to-business, Alan Thompson chats about AMPLIFY and its relationship to trust.
Paul Cranston in… Read more
Tag Archive for: People Capabilities
Making MBTI Work For Sales Teams
Making MBTI Work For Sales Teams. The Myers Briggs Type Indicator (MBTI) is the most widely used assessment of psychological type and an enormously insightful tool when understo… Read more
What value do you see as a leader when you invest in your sales and account management teams?
What value do you see as a leader when you invest in your sales and account management teams?
If you are considering investing in improving the capability of your sales and ac… Read more
Introducing AMPLIFY for Account Managers to create greater value through Trust based relationships.
Introducing AMPLIFY for Account Managers to create greater value through Trust based relationships.
Are you building a team of talented and engaged account managers, who work w… Read more
The Customer Attuned “Infinity Loop” of Customer Centricity Explained
Customer Strategy and Organisational Performance do not work in isolation. When they work together systemically with trust as their foundation, they create a cycle of increasi… Read more
Building a High Performing Account Management Team
Another successful development programme for a key client
Over the past several months, a number of the Customer Attuned team, David Brown, Dr Mark Hollyoake and Alan Thompson ha… Read more
From good to great: how coaching improves sales and new business development
From good to great: how coaching improves sales and new business development
Your business might already be achieving good sales results – but coaching can be a powerful to… Read more
How coaching can support B2B relationship management
How coaching can support B2B relationship management
Executive coaching has become an increasingly popular tool for businesses looking to improve their B2B relationsh… Read more
How often do you take stock of your business and its performance?
How often do you take stock of your business and its performance?
I was prompted to write this after responding to a LinkedIn survey by my colleague David Brown, asking, R… Read more
Training & Development – providing staff a reason to stay
Training & Development – providing staff a reason to stay
Alan Thompson discusses talent shortages across sectors, and why companies find it difficult in keeping talented p… Read more
building a culture of customer centricity based on B2B Trust
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