Tag Archive for: Distributor / Intermediary Management

Dr Mark Hollyoake

Distributor Management – Avoiding the Pitfalls. Part 3 of 4

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In our third Blog Mark Hollyoake looks at some of the common problems which beset Distributor Management. The most common challenges organisations face when starting to work in d… Read more
Dr Mark Hollyoake

Distributor Management – Getting It Right! Part 2 of 4

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In our second blog on managing distributor markets, Mark Hollyoake looks at getting the foundations of Customer Management right. The term distributor is widely used to describ… Read more
Dr Mark Hollyoake

Why Distributor Management Is The Same As Good Customer Management. Part 1 of 4

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To celebrate the launch of our new Distributor Management Programme, Distributor Management Expert Mark Hollyoake unpicks some of the complexities of working with distributo… Read more
Alan Thompson

12 Days of Xmas #11: My true love gave to me a £100,000 training budget to improve my team’s Customer Management capabilities!

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On the 11th day of Christmas my true love gave to me a £100,000 training budget to improve my team’s Customer Management capabilities next year! I can imagine that many of us would be… Read more
Dr Mark Hollyoake

12 Days of Xmas #5: I created Five Golden Rules for Distribution Management

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The 5th day of Christmas: Five Gold Rules (for Distributor Management) I realised that I was way behind in Distributor Management; I skipped all the maids, hens, lady’s leaping, d… Read more
Peter Lavers

The Golden Threads: Part 4 (of 12): Channel Management

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This series of blogs explores twelve “golden threads” of critical capability across the CAA® model and considers their application in B2B customer management (CM). All of the th… Read more