marketing Archives - Customer Attuned

The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine

November 22, 2021/in Publications /by Ellie Luk

Welcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships Hybrid working is something that a lot of people have alwa… Read more

Truth Loyalty Webinar with Peter Lavers

July 7, 2021/in News /by Peter Lavers

Peter Lavers recently took part in this webinar with Amanda Cromhout, CEO of South Africa’s leading loyalty programme experts, Truth. It was a wide-ranging discussion co… Read more

Top 25 CX Blogs

June 23, 2021/in Business Capabilities /by Ellie Luk

We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more

Awards Magazine recognises Peter Lavers as Top Influencer

June 6, 2021/in News /by Ellie Luk

We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by T… Read more

Truth Loyalty Webinar

May 18, 2021/in News /by Ellie Luk

Customer Attuned Director Peter Lavers will be participating in the next Truth Customer Loyalty webinar on 30 June, 2pm BST. You are invited to join Truth’s CEO Amanda Crom… Read more

Panviva’s Top CX Influencers

November 20, 2019/in News /by Ellie Luk

International recognition as a top influencer / expert in the field of Customer Experience (CX) is not something that Customer Attuned’s co-founder Peter Lavers has act… Read more

Peter Lavers included in Top Customer Service Influencer List 2019

June 21, 2019/in News /by Peter Lavers

Customer Attuned Director Peter Lavers has again been named as one of the world’s top customer service influencers. He has been featured on Fit Small Business’s Top Customer Serv… Read more

3 Reasons Why Retail Needs AI to Stay Competitive and Joined-Up

January 31, 2019/in Business Capabilities /by Peter Lavers

How can AI help the retail sector as it goes through more upheaval in three key aspects of the way it goes to market and operates? The retail sector is under much scrutiny at the moment… Read more

Build a Better Customer Experience – Tips from CX Experts

January 10, 2019/in Business Capabilities /by Peter Lavers

Peter Lavers contributes to a new e-book from Panviva: Build a Better Customer Experience – Tips from 10 CX Industry Experts! 10 leading influencers and innovators in the… Read more

It must be Christmas – receive a free copy of Managing Distributors as Partners

December 20, 2018/in News /by Dr Mark Hollyoake

Faced with home market uncertainty, businesses are looking beyond Europe for growth with 10% saying they have never been more determined to develop their export business. In our… Read more

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