If you cannot measure the quality of the relationship you have with your customers, how can you do something meaningful to change or improve them?
Having Quality Customer Relatio… Read more
00Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2016-04-08 07:26:342022-06-23 10:40:00What is the quality of your customer relationships?
Managing large customers or a portfolio of customers can be challenging at the best of times – and sometimes it feels too difficult to do something about it because the “day job” get… Read more
00Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2016-04-04 11:36:452022-09-08 10:03:32KAM Boot Camp – Are your KAM’s fit for today’s challenges?
In our years of experience we have come across numerous issues and problems that clients face when they’re trying to become more customer focused as a business.
We have identified… Read more
00Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2016-03-30 08:00:182022-06-22 12:44:53Top Obstacles to Customer Centricity – what are yours?
In the fourth blog on effective Distributor Management, Mark Hollyoake looks at the role of Motivation & Reward planning. Even when organisations enjoy excellent relation… Read more
00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2016-03-15 13:43:332022-06-22 12:55:26Distributor Management – Motivation & Reward Planning – Staying Ahead. Part 4 of 4
Customer Relationship Management (CRM) has strategic influence far beyond Sales and Marketing. Microsoft Dynamics CRM outlines the prospects’ journey through the business t… Read more
00Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2016-03-14 16:58:392022-06-23 10:56:19Strategic CRM for Business Leaders Master Class
In our third Blog Mark Hollyoake looks at some of the common problems which beset Distributor Management.
The most common challenges organisations face when starting to work in d… Read more
00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2016-03-09 08:00:022022-06-22 12:55:26Distributor Management – Avoiding the Pitfalls. Part 3 of 4
Customers are changing, and so is CRM. CRM is no longer the sole preserve of Sales and Marketing; it’s a strategic issue that’s central to the future success and profitability of yo… Read more
00Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2016-03-02 10:56:412022-09-21 08:51:11Mark Hollyoake will be a guest speaker at eBECS Master Class on Strategic CRM for Business – 30 March, Swindon
In our second blog on managing distributor markets, Mark Hollyoake looks at getting the foundations of Customer Management right.
The term distributor is widely used to describ… Read more
00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2016-03-02 08:00:142022-06-22 12:55:27Distributor Management – Getting It Right! Part 2 of 4
To celebrate the launch of our new Distributor Management Programme, Distributor Management Expert Mark Hollyoake unpicks some of the complexities of working with distributo… Read more
00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2016-02-25 08:00:282022-06-22 12:50:11Why Distributor Management Is The Same As Good Customer Management. Part 1 of 4
“Customer power is shifting, and the trajectory is dynamic. Buoyed by enhanced consumer choice and a proliferated omni-channel environment, the growing challenge call… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2016-02-17 11:51:162022-06-22 12:16:05Webinar on March 10: Using a Systemic Process to Unlock Value for Your Customers
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