Top Obstacles to Customer Centricity – what are yours?

In our years of experience we have come across numerous issues and problems that clients face when they’re trying to become more customer focused as a business.

We have identified 10 key obstacles and hindrances that you could also be facing, and we would love your input as to which are holding you back – and of course which you have overcome!

Please take part in this short research survey to tell us what, if anything, you are pulling your hair out over when it comes to customer centricity. It is easy to complete – just 10 statements to agree or disagree with.

Complete the survey: Obstacles to Customer Centricity 

By Peter Lavers


If you would like to discuss further,  please contact us .//