Tag Archive for: People Capabilities
Why is Sales Capability important in your company?
Experts in people development, Alan Thompson and David Brown, discuss what it means to have a sales capability in your company.… Read more
Is your company Customer Attuned?
/in Customer Management /by Paul CranstonCustomer Management looks different for a lot of companies, for one company Customer Experience is the priority, for another it’s about Building Trust, or it could be refr… Read more
No going back to the old way of managing customers and partners
/in Customer Management /by Alan ThompsonNo going back to the old way of managing customers and partners
Let’s face it, there is no going back to the old way we are used to in how we manage our customers and partners – the… Read more
What a wonderful group of panellists we have enjoyed during the pandemic!
/in News /by Alan ThompsonThe last couple of years have seen very different working practices for many businesses and this has created numerous challenges for business leaders to contend with. Since the s… Read more
In the press: Dr Mark Hollyoake on Selling in a Pandemic
/in Sales and Account Management /by Ellie LukThe Journal of International Sales Transformation, reached out to Dr Mark Hollyoake, to give his views on “Selling in a Pandemic” in their latest Special Report on &… Read more
Emerging from the Pandemic – Journal of Sales Transformation
/in Sales and Account Management /by Ellie LukDr Mark Hollyoake gives an overview to ‘Selling in a Pandemic’ in the latest issue of the International Journal of Sales Transformation.
To read the full issue ̵… Read more
The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine
/in Publications /by Ellie LukWelcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships
Hybrid working is something that a lot of people have alwa… Read more
Managing your Teams Resilience For Leaders
/in Insight Webcasts /by Ellie LukManaging the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office.
Last year, as we all went into lock… Read more
Top 25 CX Blogs
/in Business Capabilities /by Ellie LukWe are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
A Powerful Exploration of Trust in Sales with Dr Mark Hollyoake
/in Insight Webcasts /by Dr Mark HollyoakeA powerful exploration of trust in sales with Dr Mark Hollyoake in conversation with Jeremy Noad.
Featured on Trust Enablement on April 19, 2021.
Dr. Mark Hollyoake, Found… Read more