Relationship Quality Archives - Page 2 of 3

From Detailing to Value-Based Outcomes…The New World of Primary Healthcare.

January 15, 2019/in Business Capabilities /by Dr Mark Hollyoake

Have you noticed how the future seems to have already arrived in primary healthcare? As suppliers into primary healthcare, two key areas are emerging: Economic-focused decisio… Read more

What Will Your Customer Relationship Quality Be In 2019?

January 11, 2019/in Customer Management /by Peter Lavers

Amongst all the predictions and forecasts that you’ll read as we enter 2019, here’s one that I’m 100% certain will be spot-on for B2B companies this year: The quality of your custom… Read more

Think 2019

January 6, 2019/in Customer Centricity /by Dr Mark Hollyoake

We are delighted to announce that Customer Attuned director Peter Lavers will be attending IBM’s showcase global conference Think 2019 in San Francisco in February. Peter will b… Read more

Using your Relationship Experience to Build Trust

September 18, 2018/in Embedded Trust /by Dr Mark Hollyoake

Peter Lavers named as a Top Customer Service Influencer

September 6, 2018/in News /by Dr Mark Hollyoake

Customer Attuned Director Peter Lavers has again been named as one of the world’s top customer service influencers. He has been featured on Fit Small Business’s Top Customer Serv… Read more

Peter Lavers recognised as top CX influencer

May 31, 2018/in News /by Peter Lavers

Our founding director and Head of Relationship Quality Peter Lavers has again been recognised as one of the world’s top influencers in Customer Experience (CX). Peter wil… Read more

Deep-Insight CRQ

February 27, 2018/in News /by Peter Lavers

In January, our CRQ partners Deep-Insight took their own medicine and conducted a CRQ (Customer Relationship Quality) assessment on their own partners and customers to ask what… Read more

Customer Attuned Director recognised as one of 20 leading CRM experts

June 15, 2017/in News /by Alan Thompson

Customer Attuned were very pleased to see that one of their founding Directors, Peter Lavers, was included on the list of one of the top 20 global CRM experts to follow on Twitter rec… Read more

Finding the right answers to your $64,000 questions

June 12, 2017/in Business Capabilities /by Gary Lunt

So, back with the theme of the original TV series, who wants to win the prize? And here we are with three fabulous questions – where is my significant growth going to come from? Who in m… Read more

How many times have you heard someone say – “here is your $64,000 question?” And how many times have you failed to have the right answer?

June 12, 2017/in Sales and Account Management /by Gary Lunt

If it was easy, the original TV series would never have existed; so, we all know it is difficult to find the answers to some really challenging questions, such as “where will I get my n… Read more

Tag Archive for: Relationship Quality