Peter Lavers recognised as top CX influencer
Our founding director and Head of Relationship Quality Peter Lavers has again been recognised as one of the world’s top influencers in Customer Experience (CX).
Peter will be conducting a webinar for IBM with VAR Group and Iperceramica (Italian ceramic tile retailer) on 7 June – please sign up to watch / listen in at https://t.co/yJpHEECOqE. Also for IBM, he took part in a Watson Commerce tweet chat last month, and wrote it up on http://www.thinkcx.co.uk/latest-thinking/can-dx-integrate-behaviours/
Peter also contributed as one of 30 top CX influencers to Lumoa’s excellent “what’s the NPS of NPS” article – well worth a read – https://t.co/wDNwQO0bdH
He has also been featured in several global top influencer lists, placing him in the company of the world’s best known and admired thought leaders:
- Fonolo’s “8 Powerful Customer Experience Bloggers You Need to Watch in 2018”
- Introhive featured him as a “favourite go-to CRM influencer” – https://t.co/tj67IQw2h1
- Panviva as a top 25 CX influencer – https://t.co/PNRMBECZBf
- Ian Moyse’s Salesforce Global Social Influencer list – https://t.co/Kc1DYSnoh5
Please get in touch if you’d like to chat with Peter about customer experience or Influencer Marketing for your company.