thought leadership Archives - Customer Attuned

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Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel

August 17, 2022/in News /by Ellie Luk

Institute of Sales Professionals Launches the KAM Club The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more

Peter Lavers Features in SAS Step Programme

July 7, 2022/in News /by Ellie Luk

SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s w… Read more

What a wonderful group of panellists we have enjoyed during the pandemic!

January 13, 2022/in News /by Alan Thompson

The last couple of years have seen very different working practices for many businesses and this has created numerous challenges for business leaders to contend with. Since the s… Read more

In the press: Dr Mark Hollyoake on Selling in a Pandemic

December 1, 2021/in Sales and Account Management /by Ellie Luk

The Journal of International Sales Transformation, reached out to Dr Mark Hollyoake, to give his views on “Selling in a Pandemic” in their latest Special Report on &… Read more

Emerging from the Pandemic – Journal of Sales Transformation

December 1, 2021/in Sales and Account Management /by Ellie Luk

Dr Mark Hollyoake gives an overview to ‘Selling in a Pandemic’ in the latest issue of the International Journal of Sales Transformation. To read the full issue ̵… Read more

The Trust Dividend – by Dr Mark Hollyoake – Press Feature

October 7, 2021/in Embedded Trust /by Ellie Luk

The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation. October 2021 To read the full article, click here The strategic implicat… Read more

Managing your Teams Resilience For Leaders

October 5, 2021/in Insight Webcasts /by Ellie Luk

Managing the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office. Last year, as we all went into lock… Read more

Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad

July 21, 2021/in Insight Webcasts /by Ellie Luk

In this episode, Dr Mark Hollyoake asks Dr Jeremy Noad, from The International Journal of Sales Transformation, what the role of sales looks like coming out of lockdown and as CEO&… Read more

Building ‘Business-to- Business’ Trust At Operations Level. Part 3

July 16, 2021/in Embedded Trust /by Dr Mark Hollyoake

Building ‘Business-to- Business’ Trust At Operations Level Let’s take a look at trust development and how to “make it happen” and turn leadership intention… Read more

Top 25 CX Blogs

June 23, 2021/in Business Capabilities /by Ellie Luk

We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more

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