Customer Attuned introduces a new approach to segmenting your B2B customers so that you can better identify and manage the customer relationships that are going to power your gro… Read more
Stop hiding behind your computer and get out to see your customers!
/in B2B Trust, Sales and Account Management /by Dr Mark HollyoakeStop hiding behind your computer and get out to see your customers!
If you are responsible for managing and developing key customer relationships for your organisation you can’t… Read more
Great insights shared by cross sector business leaders
/in B2B Trust, Customer Management, Customer Strategy, News /by Alan ThompsonWe were fortunate to share the company , thoughts, views and insights with a group of senior leaders across a number of varying sectors at a dinner in London on 20th February.
A numbe… Read more
Strategic Account Management Training – the importance of reflection
/in Sales and Account Management, Training and Development /by Alan ThompsonStrategic Account Management Training – The Importance of Reflection
In any of our training programmes, we always talk about the importance of reflection and ask t… Read more
B2B Trust Research: What are Boundary Spanners?
/in B2B Trust /by Dr Mark HollyoakeB2B Trust Research: What are Boundary Spanners?
Dr Mark Hollyoake addresses how boundary spanners occur and what they do to B2B Trust in his latest research
The focus of my next re… Read more
Delivering Customer Centric Strategy
/in News /by Peter LaversPaul Cranston and Peter Lavers of Customer Attuned were privileged to run workshops on Customer Centric Strategy at a client’s 2024 global staff conference held in Barcel… Read more