http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg 0 0 Dr Mark Hollyoake http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg Dr Mark Hollyoake2017-03-07 14:08:482022-06-22 12:14:06Customer Attuned Director speaks at Napier University
Customer Attuned Director speaks at Napier University
A guest lecture in Strategic CRM was delivered by CA Director, Mark Hollyoake, to an audience of MSC students at Napier University in Edinburgh. During his three hour session Mark covered where CRM originated from, definitions, B2B vs B2C, and how you would implement it by way of case study examples.
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