Customer Centricity is More Important than Specialism
Have you ever been part of a conversation where the comment is made that “most companies are run by bean counters thes… Read more
https://customerattuned.com/wp-content/uploads/2023/06/customer-centricty-blog-header.png12602240Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-06-08 11:45:272023-06-21 09:05:20Customer Centricity is More Important than Specialism
CUSTOMER CENTRICITY CORNER – Using Customer Segmentation Models
Customer Attuned director and CX Influencer, Peter Lavers, talks with Appreciate Group’… Read more
https://customerattuned.com/wp-content/uploads/2023/01/Customer-Centricity-Corner-Peter-Lavers-talks-to-Martin-Cooper-on-customer-segmentation..jpeg7201280Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2023-01-10 10:15:192023-01-30 12:03:57Customer Centricity Corner with Peter Lavers – Using Customer Segmentation Models
Trust: the growth engine of B2B customer relationships
Dr Mark Hollyoake Joins the panel at the Institute of Sales Professionals
Trust seems to be the buzzword of the moment in Bus… Read more
https://customerattuned.com/wp-content/uploads/2022/10/ISP-Trust-Webinar.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-10-07 16:04:082022-10-12 16:35:36Institute of Sales Professionals Webinar – Dr Mark Hollyoake Talks about Trust
Institute of Sales Professionals Launches the KAM Club
The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more
https://customerattuned.com/wp-content/uploads/2022/09/KAM-Club-Launch.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-08-17 19:01:302022-10-07 15:50:34Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel
Negotiating in changing markets
For many experienced negotiators, either on the supplier or purchasing side, managing complex B2B negotiations in volatile market cond… Read more
https://customerattuned.com/wp-content/uploads/2022/08/Negotiating-in-Changing-markets.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-08-16 15:57:252022-10-20 15:00:01Negotiating in Changing Markets
Why is Sales Capability important in your company?
Experts in people development, Alan Thompson and David Brown, discuss what it means to have a sales capability in your company.… Read more
https://customerattuned.com/wp-content/uploads/2022/09/Why-is-Sales-Capability-Important.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-07-12 12:47:332022-10-20 16:08:26Why is Sales Capability Important?
SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s w… Read more
https://customerattuned.com/wp-content/uploads/2022/07/peter-lavers-sas-step-programme.png448654Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2022-07-07 14:46:152023-06-21 09:21:34Peter Lavers Features in SAS Step Programme
Customer Management looks different for a lot of companies, for one company Customer Experience is the priority, for another it’s about Building Trust, or it could be refr… Read more
https://customerattuned.com/wp-content/uploads/2022/06/Blog-round-up.png20001414Paul Cranstonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Cranston2022-06-15 17:15:092022-06-22 12:31:08Is your company Customer Attuned?
In the insurance and wider financial services sector, the concept of customer value is growing in profile all the time. This has come about mainly, though not exclusively, as a res… Read more
https://customerattuned.com/wp-content/uploads/2022/09/Manage-customer-value-.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-05-06 13:18:312022-09-02 09:57:41How well do you manage customer value?
No going back to the old way of managing customers and partners
Let’s face it, there is no going back to the old way we are used to in how we manage our customers and partners – the… Read more
https://customerattuned.com/wp-content/uploads/2022/03/No-going-back-1.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-03-25 10:24:182022-06-23 10:22:39No going back to the old way of managing customers and partners