SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s wo… Read more
https://customerattuned.com/wp-content/uploads/2022/07/Screenshot-2022-07-26-at-12.52.24.png448654Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2022-07-26 14:46:132022-07-26 14:46:13Peter Lavers Features in SAS Step Programme
What are the strategic implications of building trust in B2B client relationships?
Dr Mark Hollyoake discusses how enhancing trust creates mutual economic value in the latest i… Read more
https://customerattuned.com/wp-content/uploads/2022/07/Focus-on-Character-Trust-Ethics.-Sales-Journal-Cover-1.png1234874Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2022-07-05 19:35:432022-07-05 19:38:16The Trust Dividend – Featured in The Sales Journal
Customer Management looks different for a lot of companies, for one company Customer Experience is the priority, for another it’s about Building Trust, or it could be refr… Read more
https://customerattuned.com/wp-content/uploads/2022/06/Blog-round-up.png20001414Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2022-06-15 17:15:522022-06-15 17:17:12Is your company Customer Attuned?
No going back to the old way of managing customers and partners
Let’s face it, there is no going back to the old way we are used to in how we manage our customers and partners – the… Read more
https://customerattuned.com/wp-content/uploads/2022/03/No-going-back-1.png12602240Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2022-03-25 10:24:182022-03-29 13:49:20No going back to the old way of managing customers and partners
Customer charters can play a key role in manifesting your wider brand promise into concrete standards and commitments that you are happy for your customers to judge you by.
In hund… Read more
https://customerattuned.com/wp-content/uploads/2022/02/Customer-Charter-e1644495109153.jpg281500Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2022-02-10 11:51:022022-02-14 11:19:15Six lenses of best practice for Customer Charter development
The Journal of International Sales Transformation, reached out to Dr Mark Hollyoake, to give his views on “Selling in a Pandemic” in their latest Special Report on &… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-12-01 12:14:212022-02-04 16:26:23In the press: Dr Mark Hollyoake on Selling in a Pandemic
Dr Mark Hollyoake gives an overview to ‘Selling in a Pandemic’ in the latest issue of the International Journal of Sales Transformation.
To read the full issue ̵… Read more
https://customerattuned.com/wp-content/uploads/2021/12/Screenshot-2021-12-01-at-11.48.55.png14441026Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-12-01 12:01:482021-12-01 12:03:52Emerging from the Pandemic – Journal of Sales Transformation
Welcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships
Hybrid working is something that a lot of people have alwa… Read more
https://customerattuned.com/wp-content/uploads/2021/11/Newszine-Cover-Impact-of-Hyrid-working-on-customer-relationships.png20001414Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-11-22 13:54:122021-12-02 14:25:04The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine
The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Journal-of-Sales-Transformation-Cover.png15861134Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-10-07 14:30:042022-02-08 12:59:37The Trust Dividend – by Dr Mark Hollyoake – Press Feature
Managing the resilience of your teams is still a key item on the agenda for the new hybrid style of working, as teams start to come back to the office.
Last year, as we all went into lock… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Managing-your-Teams-Resilience-For-Leaders.jpeg7201280Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-10-05 10:38:172021-10-05 10:38:17Managing your Teams Resilience For Leaders