Developing People in a Digital World - Newszine February Issue

Welcome to the February issue of our Newszine; Developing People in a Digital World, which coincides with our online panel discussion in our series: Providing Leadership in the New Normal.

Inside, Alan talks about the effects of online training on people but also on budgets, Peter talks about how the voice of the customer and employees should be joined up. Dr Mark revisits a past scenario and how it is still relevant today and Gary shares lessons learned of developing sales pipelines in a digital world.

Contents:

The Future of People Development Strategies – Alan Thompson
The Joined Up Voice of Customer & Staff Studies – Peter Lavers
More and Better for Less – Dr Mark Hollyoake
Developing your Sales Pipeline in a Digital World – Gary Lunt
Key Takeaways from our speakers & Praise from our Delegates
Workshop – Managing Customer Relationships in a Virtual World
Workshop – The Trust Factor in Leadership

I hope you enjoy the read. Please get in touch if you’d like to discuss any of these issues.

Ellie Luk

Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.

A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.