Adopting A Customer Centric Culture Demands One Thing
Customer Attuned Associate Paul Cranston considers what it takes to successfully adopt a Customer Centric culture… Read more
https://customerattuned.com/wp-content/uploads/2022/04/2021-Projects-Infograhic.png10801920Paul Cranstonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Cranston2022-04-11 17:00:432022-06-22 12:44:53Adopting A Customer Centric Culture Demands One Thing
In my role as a consultant and adviser to companies across sectors, I am increasingly coming across and hearing about the utilisation of playbooks in customer experience managem… Read more
https://customerattuned.com/wp-content/uploads/2022/03/Playbook-in-CX.png12602240Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2022-03-28 21:04:372022-06-23 10:19:37Playbooks in customer experience management
No going back to the old way of managing customers and partners
Let’s face it, there is no going back to the old way we are used to in how we manage our customers and partners – the… Read more
https://customerattuned.com/wp-content/uploads/2022/03/No-going-back-1.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-03-25 10:24:182022-06-23 10:22:39No going back to the old way of managing customers and partners
Why is Trust key in Financial Services?
The financial services sector shows no signs of slowing down, a lack of challengers, disruptors or a change in its highly competitiv… Read more
https://customerattuned.com/wp-content/uploads/2022/03/Why-is-Trust-key-in-financial-services.png12602240Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2022-03-03 12:15:012022-06-23 10:26:03Why is Trust key in Financial Services?
Customer charters can play a key role in manifesting your wider brand promise into concrete standards and commitments that you are happy for your customers to judge you by.
In hund… Read more
https://customerattuned.com/wp-content/uploads/2022/02/Customer-Charter-e1644495109153.jpg281500Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2022-02-10 11:51:022022-06-22 12:54:15Six lenses of best practice for Customer Charter development
The last couple of years have seen very different working practices for many businesses and this has created numerous challenges for business leaders to contend with. Since the s… Read more
https://customerattuned.com/wp-content/uploads/2020/11/virtual-learning-2.jpg332346Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-01-13 16:46:262022-06-23 11:12:30What a wonderful group of panellists we have enjoyed during the pandemic!
Welcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships
Hybrid working is something that a lot of people have alwa… Read more
https://customerattuned.com/wp-content/uploads/2021/11/Newszine-Cover-Impact-of-Hyrid-working-on-customer-relationships.png20001414Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-22 13:54:122022-06-23 10:38:57The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine
What does it take to lead a digital transformation in healthcare?
Wil Payne, Leadership consultant and coach of Newland Partners, chaired the second panel discussion in this ser… Read more
https://customerattuned.com/wp-content/uploads/2021/11/Digital-transformation-Blog-banner-.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-11-08 12:07:222022-06-23 11:14:04Watch the Panel here – Digital Transformation In Healthcare
The Impact of Hybrid Working on How we Build and Manage Trusted Customer Relationships
We are pleased to announce our next event will be on how we build and manage trusted customer r… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Hybrid-working-Blog-banner-1.png6281200Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-27 12:18:042022-06-23 11:15:12New Event: The Impact of Hybrid Working on How we Build and Manage Trusted Customer Relationships
What does it take to lead a digital transformation in healthcare?
Wil Payne, Leadership consultant and coach, chairs the second panel discussion in this series to explore experi… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Digital-transformation-Blog-banner-.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-12 11:41:102022-06-23 11:16:14Digital Transformation in Healthcare – Part 2