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9 Live Chat Benefits for B2B (Infographic)

When it comes to dealing with customer requests and complaints, speed is of the essence. Or, at the very least it should be. Research shows that the average time for customer servic… Read more
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Providing Leadership Through Change & Uncertainty – B2B Trust Series Event – 18 March 2020

Customer Attuned B2B Trust Series of Debates
The popular B2B Debate that explores the role that trust plays in world-class B2B organisations completes its tour of the UK and comes to London. Providing Leadership Through Cha… Read more
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Fonolo: Top 20 Customer Service blogs to read in 2020

Congratulations to one of our founding directors Peter Lavers, who has been named as a top blogger in the realm of Customer Service. The list has been created by Fonolo, who provid… Read more