Congratulations to one of our founding directors Peter Lavers, who has been named as a top blogger in the realm of Customer Service.
The list has been created by Fonolo, who provide call-back solutions for contact centres.
Peter is delighted to included in this list as it confirms his passion to help companies become more customer centric and thereby competitive in this world of ever-increasing customer empowerment and digital disruption.
Please get in touch if you’d like Peter’s assistance with improving customer service to create a distinctive and profitable omni-channel 21st Century customer experience.
- Customer Centricity Corner with Peter Lavers – What Loyalty Means in Business to Business - January 23, 2023
- Customer Centricity Corner with Peter Lavers – What does it mean to RMB? - December 16, 2022
- Why is it important to have a Sales & Account Management Framework? - November 14, 2022