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Fonolo: Top 20 Customer Service blogs to read in 2020

Congratulations to one of our founding directors Peter Lavers, who has been named as a top blogger in the realm of Customer Service.

The list has been created by Fonolo, who provide call-back solutions for contact centres.

Peter is delighted to included in this list as it confirms his passion to help companies become more customer centric and thereby competitive in this world of ever-increasing customer empowerment and digital disruption.

A recent blog on trust that was co-authored with Mark Hollyoake is highlighted in the article, and you can check out the other nineteen blogs/bloggers by clicking here.

Please get in touch if you’d like Peter’s assistance with improving customer service to create a distinctive and profitable omni-channel 21st Century customer experience.