Meet the speakers joining the panel discussion: Making Customer Centricity a Reality

Customer Centricity is a term that has been around for many years, but what does it really mean in a B2B environment?

Join our panellists from very different sectors plus our own resident expert on the subject, who together, will contribute knowledge and experience on how they make customer centricity a B2B reality.

Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.

A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.