Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more
At Deep-Insight, I spend a lot of my time trying to help our clients figure out how to build strong trusted relationships with their B2B (Business-to-Business) customers. Trust i… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_1067105606-2.jpg470704John O'Connorhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngJohn O'Connor2019-06-06 11:45:472019-06-10 11:11:28Trusted Relationships = Consistently Good Service
“Commitment and trust, rather than (or at least in addition to) power and dependence, are now central to discussions of business relationships. Researchers and practitioner… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_1150617275-2.jpg469704John O'Connorhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngJohn O'Connor2019-05-23 09:00:452019-05-23 14:00:03Why are Trust and Commitment so Important in B2B?
The global outsourced services market is a significant component of the B2B sector, accounting for tens of billions of revenues each year.
In essence, outsourcing is the p… Read more
https://customerattuned.com/wp-content/uploads/2019/02/00142_113_CA_Website-Articles-FEB-19-BCB-BLOG-HEADER-704x354.jpg354704Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-02-05 16:35:242019-02-11 09:58:13How Attuned are Customer/Supplier Business Relationships in the Outsourced Services Market?
Join the Customer Attuned team for our Providing Leadership Through Change & Uncertainty event, featuring real case studies, success stories and ideas from top industry le… Read more
“Leadership trust is driven by positive intentions translated and communicated effectively to the people that turn them into reality. The effect and experience is of mutua… Read more
https://customerattuned.com/wp-content/uploads/2019/01/Untitled-design-12.png354704Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2019-01-25 16:25:322019-01-31 10:08:212019 – The Growth of Trust as a Core B2B Relationship Driver
Using your Relationship Experience to Build Trust
A lot has been written about how the relationship experience creates competitive advantage in an increasingly commoditising… Read more
Our new book is out! It’s only taken three years to write…..
MANAGING AND DEVELOPING YOUR DISTRIBUTOR RELATIONSHIP
Are you considering using distributors, or unsu… Read more
I was delighted to be invited by Dimension Data to a reception in London where they explained how their technology and real-time big data analytics are revolutionising the viewin… Read more
https://customerattuned.com/wp-content/uploads/2018/07/DiUX87FXUAAEIyx.jpg6991200Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-07-18 10:34:012018-07-18 11:33:34Dimension Data revolutionises the Tour de France viewing experience
Customer Attuned Director, Mark Hollyoake shares the research insights from his DBA on Trust within B2B Relationships at the forthcoming event:
Your Future in Partnership with… Read more
https://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2018-06-26 09:56:142018-06-27 08:45:30B2B Trust as business developer
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