Explainable AI – What’s the B2B Relevance?
Explainable AI – What’s the B2B Relevance?
Explainable or Interpretable AI (XAI) is all about humans being able to understand the result, output or solution that has been generat… Read more
B2B Trust is more than a gimmick, read our actionable insights
Tag Archive for: B2B Trust
Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel
Institute of Sales Professionals Launches the KAM Club
The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more
Peter Lavers Features in SAS Step Programme
SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s w… Read more
Dr Mark’s Virtual Tea Time Chat with Andrew Hough, Institute of Sales Professionals
In this episode, Dr Mark talks to Andrew Hough, CEO of the Institute of Sales Professionals.
The Institute of Sales Professionals has already grown to over 7,000 members across 8… Read more
Adopting A Customer Centric Culture Demands One Thing
Adopting A Customer Centric Culture Demands One Thing
Customer Attuned Associate Paul Cranston considers what it takes to successfully adopt a Customer Centric culture… Read more
No going back to the old way of managing customers and partners
No going back to the old way of managing customers and partners
Let’s face it, there is no going back to the old way we are used to in how we manage our customers and partners – the… Read more
Why is Trust key in Financial Services?
Why is Trust key in Financial Services?
The financial services sector shows no signs of slowing down, a lack of challengers, disruptors or a change in its highly competitiv… Read more
Six lenses of best practice for Customer Charter development
Customer charters can play a key role in manifesting your wider brand promise into concrete standards and commitments that you are happy for your customers to judge you by.
In hund… Read more
Emerging from the Pandemic – Journal of Sales Transformation
Dr Mark Hollyoake gives an overview to ‘Selling in a Pandemic’ in the latest issue of the International Journal of Sales Transformation.
To read the full issue ̵… Read more
The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine
Welcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships
Hybrid working is something that a lot of people have alwa… Read more
building a culture of customer centricity based on B2B Trust
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