We’re delighted to announce that Customer Attuned director Peter Lavers will be participating at IBM Watson’s showcase Think 2018 conference in Las Vegas in March.
Peter will be attending in his role as a IBM Futurist – an independent influencer recognised for his thought leadership and expertise in the field of customer experience and CRM.
At Think the IBM Watson team, with their partners and customers, will demonstrate how to use artificial intelligence (AI) to:
- Simplify, connect and automate customer engagement processes, systems and workflow.
- Empower marketing, commerce and supply chain professionals with a continuous stream of real-time, actionable insights to hyper-personalize the customer experience.
- Get a 360-degree view of your business to proactively mitigate disruption and risk, and drive competitive advantage
You can find out more and register to attend at the Think 2018 website.
- Customer Centricity Corner with Peter Lavers – What Loyalty Means in Business to Business - January 23, 2023
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- Why is it important to have a Sales & Account Management Framework? - November 14, 2022