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Think 2018

We’re delighted to announce that Customer Attuned director Peter Lavers will be participating at IBM Watson’s showcase Think 2018 conference in Las Vegas in March.

Peter will be attending in his role as a IBM Futurist – an independent influencer recognised for his thought leadership and expertise in the field of customer experience and CRM.

At Think the IBM Watson team, with their partners and customers, will demonstrate how to use artificial intelligence (AI) to:

  • Simplify, connect and automate customer engagement processes, systems and workflow.
  • Empower marketing, commerce and supply chain professionals with a continuous stream of real-time, actionable insights to hyper-personalize the customer experience.
  • Get a 360-degree view of your business to proactively mitigate disruption and risk, and drive competitive advantage

You can find out more and register to attend at the Think 2018 website.

Ellie Luk

Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.

A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.

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