Newszine July Issue 1 – Adapting to New Normal Customer Behaviour
Are you tired of hearing the words “unprecedented” and “disruption”? As I write, the news is full of the economic impacts of the Covid-19 pandemic on businesses and people.
Whether we like it or not, there is now widespread agreement the New Normal will look very different to the old normal, and to get through it’s going to take leaders who champion new insight led ways of customer engagement.
This is the subject of our online panel discussion on Wednesday 8th July, which starts a new series on Providing Leadership in the New Normal. I hope that the articles contained herein, will help you lead your team through to success.
Ellie’s career began in retail marketing for luxury and main stream brands over 20 years ago in London and in Hong Kong, where she was responsible for creating e-commerce platforms, initiating marketing strategies, developing B2B collaborations and partners and orchestrating customer events and conferences.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
A keen project manager, Ellie is firm but patient in controlling and executing marketing communications, building B2B alliances, managing and developing the series of C-Level conferences “The Great Debate” for our B2B clients, enhancing customer relationship management and developing multi-channel customer strategies.
Latest posts by Ellie Luk (see all)
- Season’s Greetings from Customer Attuned - December 7, 2023
- Why is it important to have a Sales & Account Management Framework? - November 14, 2022
- Institute of Sales Professionals Webinar – Dr Mark Hollyoake Talks about Trust - October 7, 2022
