Trust is Key to Growth in Sales and Account Management
Dr Mark Hollyoake was recently asked to lead a talk on B2B Trust with the Institute of Sales Professionals.
In this interactiv… Read more
https://customerattuned.com/wp-content/uploads/2022/10/Trust-the-growth-engine-of-B2B-customer-relationships.jpeg7201280Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2022-10-31 11:01:052022-10-31 12:11:45Trust is Key to Growth in Sales and Account Management
The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Journal-of-Sales-Transformation-Cover.png15861134Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-07 14:30:042022-06-23 10:26:03The Trust Dividend – by Dr Mark Hollyoake – Press Feature
We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
A year in lockdown supporting our customers
Looking back at the last 12 months, it’s easy to focus on the negative news and forget the positives that came out of going into lockdown.… Read more
https://customerattuned.com/wp-content/uploads/2021/04/A-year-in-lockdown-Final.png10801920Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2021-04-14 09:02:262022-06-23 11:17:50A Year in Lockdown Supporting our Customers
Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
https://customerattuned.com/wp-content/uploads/2020/07/TrustDNA-model_2020.jpg10061004Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-07-01 12:34:492022-06-22 12:47:29Unpacking the B2B Trust DNA™ Model
“Leadership trust is driven by positive intentions that are translated, communicated and demonstrated to the people that turn them into reality. The resulting enablement and c… Read more
https://customerattuned.com/wp-content/uploads/2020/04/turbulent-sea.png315560Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-04-21 14:50:532022-06-23 12:27:11Navigating through turbulent Seas
When companies and suppliers are reliant on each other for mutual benefit, is it possible to systematically develop trust to a mutual competitive advantage in B2B?
This is the que… Read more
https://customerattuned.com/wp-content/uploads/2020/04/Develop-Trust-to-mutual-advantage_.png315560Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-04-16 14:46:342022-06-23 10:29:03Is it possible to systematically develop trust to a mutual competitive advantage in B2B?
Huge congratulations to one of our directors, Mark Hollyoake, for successfully completing and passing his Doctorate, analysing and proving the constituents of B2B Trust.
Is it… Read more
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing-e1580148193455.jpg378662Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2020-01-27 17:59:142022-06-22 12:47:29Mark Hollyoake gains his Doctorate on B2B Trust
**COIVD 19 UPDATE: Event postponed until Thursday 4th June 2020**
It is with great regret that we have decided to postpone the breakfast event on Wednesday 18th March and resched… Read more
https://customerattuned.com/wp-content/uploads/2020/01/B2B-March-18-Blog-post-600-px.png300600Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-01-24 14:12:092022-06-22 12:47:29Providing Leadership Through Change & Uncertainty – B2B Trust Series Event – 18 March 2020
Congratulations to one of our founding directors Peter Lavers, who has been named as a top blogger in the realm of Customer Service.
The list has been created by Fonolo, who provid… Read more
https://customerattuned.com/wp-content/uploads/2020/01/Fonolo2020.jpg200600Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-01-15 10:16:052022-06-23 12:31:20Fonolo: Top 20 Customer Service blogs to read in 2020