Training & Development – providing staff a reason to stay
Alan Thompson discusses talent shortages across sectors, and why companies find it difficult in keeping talented p… Read more
https://customerattuned.com/wp-content/uploads/2022/10/Staff-retention.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-10-27 08:49:182022-10-28 14:01:22Training & Development – providing staff a reason to stay
Negotiating in changing markets
For many experienced negotiators, either on the supplier or purchasing side, managing complex B2B negotiations in volatile market cond… Read more
https://customerattuned.com/wp-content/uploads/2022/08/Negotiating-in-Changing-markets.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-08-16 15:57:252022-10-20 15:00:01Negotiating in Changing Markets
“Utilities today are facing more existential threats than ever before. Third-party providers of clean energy now offer a credible alternative to the traditional power company… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2022-03-16 12:11:192022-06-23 10:19:37Utilities need to improve the customer experience for B2B key accounts.
In this episode, Dr Mark Hollyoake asks Dr Jeremy Noad, from The International Journal of Sales Transformation, what the role of sales looks like coming out of lockdown and as CEO&… Read more
https://customerattuned.com/wp-content/uploads/2021/07/Dr-Marks-Virtual-Tea-Time-Chat-with-Dr-Jeremy-Noad.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-07-21 11:52:002022-06-22 11:57:57Dr Mark’s Virtual Tea Time Chat with Dr Jeremy Noad
We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
How do you identify Customer Centricity in the Foodservice Supply Chain?
When you go to a restaurant, café, bar or a pub you tend to expect that everything is available – we al… Read more
https://customerattuned.com/wp-content/uploads/2021/05/Customer-Centricity-in-the-Food-service.png12602240Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2021-05-14 09:48:552022-06-22 12:44:52How do you identify Customer Centricity in the Foodservice Supply Chain?
What do you call a FMCG Consultant? Trouble-shooter, Problem Solver and Magician!
Over the last few years and working with the team here at Customer Attuned with our clients, I hav… Read more
https://customerattuned.com/wp-content/uploads/2021/04/What-do-you-call-a-FMCG-consultant.png12602240Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2021-04-29 14:18:132022-06-23 11:17:50What do you call a FMCG Consultant? Trouble-shooter, Problem Solver and Magician!
Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
https://customerattuned.com/wp-content/uploads/2020/07/TrustDNA-model_2020.jpg10061004Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-07-01 12:34:492022-06-22 12:47:29Unpacking the B2B Trust DNA™ Model
Huge congratulations to one of our directors, Mark Hollyoake, for successfully completing and passing his Doctorate, analysing and proving the constituents of B2B Trust.
Is it… Read more
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing-e1580148193455.jpg378662Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2020-01-27 17:59:142022-06-22 12:47:29Mark Hollyoake gains his Doctorate on B2B Trust
Key Account Management (KAM) is one of the most enduring buzz-phrases in UK pharma. Such has been the fervour around the sector’s adoption of KAM that one could be forgiven for thin… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_304366739-2.jpg469704David Southernhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDavid Southern2019-06-10 12:24:162022-06-23 12:32:28Yes We KAM: How Pharma Can Learn from Best Practice in Other Sectors