The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Journal-of-Sales-Transformation-Cover.png15861134Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-07 14:30:042022-06-23 10:26:03The Trust Dividend – by Dr Mark Hollyoake – Press Feature
https://customerattuned.com/wp-content/uploads/2020/06/Dr-Marks-Virtual-Tea-Chats-with-Paul-Laughlin.jpeg7201280Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-09 14:19:102022-06-22 12:05:13Dr Mark’s Virtual Tea Time Chat with Paul Laughlin
Adapting to New Normal Customer Behaviour
Online Panel Discussion
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There is universal agreement that for the vast majority of companies the New Normal will look very diff… Read more
https://customerattuned.com/wp-content/uploads/2020/06/July-Panel-Blog-Header.png315560Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2020-06-04 16:41:462022-06-22 12:05:54Online Panel Discussion: Adapting to New Normal Customer Behaviour
https://customerattuned.com/wp-content/uploads/2020/06/Online-Panel_May.jpg6251144Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2020-06-02 16:43:532022-06-23 12:19:40How can we better manage our own and our team’s resilience – Panel Discussion Summary
What is Trust in B2B relationships? This is a question I have been wrestling with since I enrolled on a Doctoral research programme at the University of Southampton. From years of w… Read more
https://customerattuned.com/wp-content/uploads/2020/05/What-is-Trust_.png315560Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-05-07 11:32:332022-06-22 12:47:29What is Trust in B2B Relationships?
Huge congratulations to one of our directors, Mark Hollyoake, for successfully completing and passing his Doctorate, analysing and proving the constituents of B2B Trust.
Is it… Read more
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing-e1580148193455.jpg378662Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-01-27 17:59:142023-06-21 09:11:36Mark Hollyoake gains his Doctorate on B2B Trust
Why building, protecting and recovering trust is a business imperative
By Peter Lavers and Mark Hollyoake
Trust is a hot topic! Here in the UK it was a major factor in our general ele… Read more
https://customerattuned.com/wp-content/uploads/2019/12/SAS-CX2030_1.jpg284725Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2019-12-17 14:42:172023-06-21 09:12:06Trust is not a binary on/off switch
We recently held a breakfast briefing in Birmingham on the extremely topical subject of providing leadership in times of uncertainty and despite the usual problems with early mo… Read more
https://customerattuned.com/wp-content/uploads/2019/11/Calum.jpg510680Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2019-11-13 15:59:342022-06-23 12:31:21Breakfast Briefing: Providing leadership in times of uncertainty; Birmingham, October 2019
Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more