Welcome to our new guest blogger Jason Grills, who specialises in customer service enhancement and productivity.
“Productivity is being able to do things that you were never abl… Read more
https://customerattuned.com/wp-content/uploads/2017/12/Support-team-effectiveness_1.jpg9261269customerattunedhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgcustomerattuned2017-12-13 17:09:572022-09-08 10:32:315 ways to increase support team productivity
In another guest blog from our friend and associate Paul Laughlin, we turn our attention towards the looming General Data Protection Regulation (GDPR) reforms of data protecti… Read more
https://customerattuned.com/wp-content/uploads/2017/12/GDPR.jpg3511167Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Laughlin2017-12-07 16:11:562022-09-08 10:32:42Communicating GDPR within your business
Location-based services (LBS) enable smartphone apps to supply the end user with geo-specific information and marketing content that is real-time and relevant to their exact… Read more
https://customerattuned.com/wp-content/uploads/2017/12/CX-Influencer-Blog-Header-2.jpg214746Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2017-12-07 10:12:592022-06-22 12:12:03Peter Lavers featured in Dimension Data blog on Location-based Services
Are you preparing to make the most of your international trade and business development opportunities pre & post Brexit?
A leading bank has recently published a UK trade outl… Read more
https://customerattuned.com/wp-content/uploads/2013/04/customer-attuned-banner.jpg4301300Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-11-27 12:40:112022-09-08 10:33:02Exporting and International Business Development
It’s hard to believe that the Credit Crunch hit the global economy a whole decade ago!
Readers in their mid-thirties and under may not have experienced anything in their professio… Read more
https://customerattuned.com/wp-content/uploads/2017/11/credit-crunch.jpg9231183Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2017-11-22 12:56:452022-06-22 12:50:11Credit Crunch 10 Years On – 4 Seismic Changes in B2B Customer Management
Is your distributor up to the challenges ahead?
We have an evaluation tool (Distributor Evaluation Tool – DAT) that will tell you and highlight what needs fixing or replacing.
Us… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-11-20 17:10:582022-06-22 12:55:26Is your distributor up to the challenges ahead?
Are your people getting the right share of mind / share of voice with your distributors?
We have the training and development programme to fix it. It cov… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2017-11-20 16:19:462022-06-22 12:55:26Are your people getting the right share of mind / share of voice with your distributors?
Conversation with Kadir Dindar, Head of Global Practice Customer Intelligence, SAS
I met Kadir at the SAS Analytics Experience conference in Amsterdam and had a great chat with h… Read more
https://customerattuned.com/wp-content/uploads/2017/11/Kadir.jpg400400Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2017-11-13 11:34:332022-06-23 10:56:19Marketing and CRM without Analytics are Nothing
We’re delighted to include this guest blog from our friend an associate Paul Laughlin.
Do you have a stakeholder map? Is it up-to-date and do you use it?
Those questions freq… Read more
https://customerattuned.com/wp-content/uploads/2017/11/iStock-650032976.jpg200300Paul Laughlinhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Laughlin2017-11-08 15:28:062022-09-08 10:33:18The Why, What and How of Stakeholder Mapping
Our friend and key Associate Paul Weston has published a great article on customer data quality reporting, which is a must-read for anyone passionate about customer centricity a… Read more
https://customerattuned.com/wp-content/uploads/2017/11/DataQualRptg.png716667Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2017-11-01 20:09:322022-09-08 10:34:33What Great Customer Data Quality Reporting Looks Like