Training & Development – providing staff a reason to stay
Alan Thompson discusses talent shortages across sectors, and why companies find it difficult in keeping talented p… Read more
https://customerattuned.com/wp-content/uploads/2022/10/Staff-retention.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-10-27 08:49:182022-10-28 14:01:22Training & Development – providing staff a reason to stay
Trust: the growth engine of B2B customer relationships
Dr Mark Hollyoake Joins the panel at the Institute of Sales Professionals
Trust seems to be the buzzword of the moment in Bus… Read more
https://customerattuned.com/wp-content/uploads/2022/10/ISP-Trust-Webinar.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-10-07 16:04:082022-10-12 16:35:36Institute of Sales Professionals Webinar – Dr Mark Hollyoake Talks about Trust
Institute of Sales Professionals Launches the KAM Club
The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more
https://customerattuned.com/wp-content/uploads/2022/09/KAM-Club-Launch.png12602240Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2022-08-17 19:01:302022-10-07 15:50:34Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel
Negotiating in changing markets
For many experienced negotiators, either on the supplier or purchasing side, managing complex B2B negotiations in volatile market cond… Read more
https://customerattuned.com/wp-content/uploads/2022/08/Negotiating-in-Changing-markets.png12602240Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2022-08-16 15:57:252022-10-20 15:00:01Negotiating in Changing Markets
Adopting A Customer Centric Culture Demands One Thing
Customer Attuned Associate Paul Cranston considers what it takes to successfully adopt a Customer Centric culture… Read more
https://customerattuned.com/wp-content/uploads/2022/04/2021-Projects-Infograhic.png10801920Paul Cranstonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPaul Cranston2022-04-11 17:00:432022-06-22 12:44:53Adopting A Customer Centric Culture Demands One Thing
The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Journal-of-Sales-Transformation-Cover.png15861134Ellie Lukhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgEllie Luk2021-10-07 14:30:042022-06-23 10:26:03The Trust Dividend – by Dr Mark Hollyoake – Press Feature
We’re delighted to report that a quote from our director Peter Lavers has been included in Salesforce‘s #SalesforceGratitude campaign.
The question was “T… Read more
Trust is a key dynamic in business to business (B2B) relationship success. It is often quoted and referenced, yet little understood.
It has taken me over five years of academic doc… Read more
https://customerattuned.com/wp-content/uploads/2020/07/TrustDNA-model_2020.jpg10061004Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2020-07-01 12:34:492022-06-22 12:47:29Unpacking the B2B Trust DNA™ Model
As our business prepares to host a panel discussion ‘Adapting to new normal customer behaviour’ that explores amongst other things, the impact of the Covid19 pandemic on changin… Read more
https://customerattuned.com/wp-content/uploads/2020/05/67088776w6.jpg4301300Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2020-06-24 13:36:212022-06-23 10:22:02Changing customer behaviour – the impact on Learning & Development
Let’s get down to basics; the majority of UK businesses will be having problems with their customer base, it just depends upon the severity of the impacts of the pandemic, lo… Read more
https://customerattuned.com/wp-content/uploads/2019/02/shutterstock_721313680.jpg28805120Gary Lunthttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgGary Lunt2020-06-16 16:16:502022-06-23 10:22:02Where have all my customers gone?