The last couple of years have seen very different working practices for many businesses and this has created numerous challenges for business leaders to contend with. Since the s… Read more
https://customerattuned.com/wp-content/uploads/2020/11/virtual-learning-2.jpg332346Alan Thompsonhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2022-01-13 16:46:262022-01-18 14:33:29What a wonderful group of panellists we have enjoyed during the pandemic!
The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation.
October 2021
To read the full article, click here
The strategic implicat… Read more
https://customerattuned.com/wp-content/uploads/2021/10/Journal-of-Sales-Transformation-Cover.png15861134Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-10-07 14:30:042022-02-08 12:59:37The Trust Dividend – by Dr Mark Hollyoake – Press Feature
We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more
I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace.
In the interview I’m asked about how I became rec… Read more
https://customerattuned.com/wp-content/uploads/2021/07/OnalyticaInterview.jpg260503Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2021-06-15 12:16:012021-07-07 12:20:33Onalytica Interview with Peter Lavers
We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by T… Read more
https://customerattuned.com/wp-content/uploads/2021/07/Top50Awards.jpg360734Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-06-06 11:45:172021-07-07 11:46:34Awards Magazine recognises Peter Lavers as Top Influencer
Customer Centricity is a term that has been around for many years, but what does it really mean in a B2B environment?
Join our panellists from very different sectors plus our own res… Read more
https://customerattuned.com/wp-content/uploads/2021/05/Customer-Centricity-Event-Speaker-Banner.png6281200Ellie Lukhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngEllie Luk2021-05-25 15:15:172021-05-28 15:50:17Meet the speakers joining the panel discussion: Making Customer Centricity a Reality
Customer Attuned Director Peter Lavers will be participating in the next Truth Customer Loyalty webinar on 30 June, 2pm BST.
You are invited to join Truth’s CEO Amanda Crom… Read more
The SAS Global Forum is an event that brings together the most curious minds in analytics and data science.
It is a must for anybody interested in being more insight-led as a busines… Read more
https://customerattuned.com/wp-content/uploads/2021/05/SASGF.jpg10801080Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2021-05-13 14:21:182021-05-20 14:22:48SAS Global Forum
Welcome to the latest episode of Dr Marks’ Virtual Tea-time chats, where Mark talks to Group MD, Mike Chatters of Lactalis.
In this virtual tea-time chat, the two discuss what chan… Read more
https://customerattuned.com/wp-content/uploads/2021/02/Dr-Marks-Interview-Mike-Chatters.png14402560Dr Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngDr Mark Hollyoake2021-02-18 13:51:272021-02-18 13:52:58Dr Mark’s Virtual Tea Time Chat with Mike Chatters, Lactalis
As an independent customer experience expert on the SAS Collaborators Programme, I’m delighted to have my new blog “Why treating customers fairly should be a top pr… Read more
https://customerattuned.com/wp-content/uploads/2021/02/Compassion-graph.jpg7761302Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2021-02-03 17:10:452021-02-09 17:12:51Why treating customers fairly should be a top priority
