Leadership Archives - Customer Attuned

Institute of Professional Sales - KAM Club Launch image

Institute of Sales Professionals KAM Club Launch – Dr Mark Hollyoake joins the panel

August 17, 2022/in News /by Ellie Luk

Institute of Sales Professionals Launches the KAM Club The practices and processes for managing and growing customer portfolios is in constant flux, particularly with k… Read more

Peter Lavers Features in SAS Step Programme

July 7, 2022/in News /by Ellie Luk

SAS, the leader in analytics and artificial intelligence, is providing a free re-skilling and employment initiative to help repair the economy, empower the country’s w… Read more

What a wonderful group of panellists we have enjoyed during the pandemic!

January 13, 2022/in News /by Alan Thompson

The last couple of years have seen very different working practices for many businesses and this has created numerous challenges for business leaders to contend with. Since the s… Read more

The Impact of Hybrid Working on How we Manage and Build Customer Relationships – Nov 2021 Newszine

November 22, 2021/in Publications /by Ellie Luk

Welcome to the November issue of newszine: The Impact of Hybrid Working on How we Manage and Build Customer Relationships Hybrid working is something that a lot of people have alwa… Read more

The International Journal of Sales Transformation

The Trust Dividend – by Dr Mark Hollyoake – Press Feature

October 7, 2021/in Embedded Trust /by Ellie Luk

The Trust Dividend by Dr Mark Hollyoake, featured in The International Journal of Sales Transformation. October 2021 To read the full article, click here The strategic implicat… Read more

Truth Loyalty Webinar with Peter Lavers

July 7, 2021/in News /by Peter Lavers

Peter Lavers recently took part in this webinar with Amanda Cromhout, CEO of South Africa’s leading loyalty programme experts, Truth. It was a wide-ranging discussion co… Read more

Making Customer Centricity a Reality – Panel Summary

June 28, 2021/in Customer Centricity /by Ellie Luk

Customer centricity is a term that has been around for a number of years, but what does it mean in a business-to-business environment and how do we turn the words into a change in the w… Read more

Top 25 CX Blogs

June 23, 2021/in Business Capabilities /by Ellie Luk

We are delighted to announce that the Customer Attuned blog has been included in HelpSquad‘s list of “25 Customer Experience Blogs to Add to your Weekly Reading List… Read more

Onalytica Interview with Peter Lavers

June 15, 2021/in News /by Peter Lavers

I was delighted to be interviewed by Onalytica recently – the World’s largest B2B influencer marketplace. In the interview I’m asked about how I became rec… Read more

Awards Magazine recognises Peter Lavers as Top Influencer

June 6, 2021/in News /by Ellie Luk

We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by T… Read more

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