We are delighted to announce that Customer Attuned director Peter Lavers will be attending IBM’s showcase global conference Think 2019 in San Francisco in February. Peter will b… Read more
https://customerattuned.com/wp-content/uploads/2019/01/THINK-2.jpg209400Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2019-01-06 09:01:492022-09-08 10:26:12Think 2019
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing-e1580148193455.jpg378662Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2018-09-18 10:39:132022-06-23 10:28:01Using your Relationship Experience to Build Trust
Customer Attuned Director Peter Lavers has again been named as one of the world’s top customer service influencers.
He has been featured on Fit Small Business’s Top Customer Serv… Read more
https://customerattuned.com/wp-content/uploads/2019/01/Customer-Service-influencer.png303350Dr Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgDr Mark Hollyoake2018-09-06 08:44:142022-06-22 12:09:29Peter Lavers named as a Top Customer Service Influencer
Our founding director and Head of Relationship Quality Peter Lavers has again been recognised as one of the world’s top influencers in Customer Experience (CX).
Peter wil… Read more
https://customerattuned.com/wp-content/uploads/2016/06/B2B-TheGreatDebate-15.jpg6671000Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-05-31 18:59:102022-06-22 12:11:00Peter Lavers recognised as top CX influencer
Customer Attuned Director and Head of Relationship Quality, Peter Lavers, has been commissioned by Dimension Data to contribute to its 2018 Global Customer Experience Benchma… Read more
https://customerattuned.com/wp-content/uploads/2018/05/Dimension-Data-questionnaire.jpg378754Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-05-24 16:57:232022-06-22 12:11:00Dimension Data 2018 Global Customer Experience Benchmark Survey
Customer Attuned director Peter Lavers will be co-hosting an IBM Watson Commerce B2B tweetchat with Melissa Gonzalez (award winning retail strategist) on Tuesday 13 February a… Read more
https://customerattuned.com/wp-content/uploads/2018/02/Tweetchat_Social-Tile_2-7-2018_v1b.png6281200Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-02-08 10:00:052022-06-22 12:11:01Watson Commerce B2B Tweetchat – 13 February, 6pm UK time
A little while ago a Helsinki-based customer feedback analytics company called Lumoa asked me to contribute to a blog series they were writing on the future of Customer Experienc… Read more
https://customerattuned.com/wp-content/uploads/2018/02/Lumoa.jpg442875Peter Lavershttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgPeter Lavers2018-02-06 11:50:222022-06-23 10:20:44The Future and Challenges of Customer Experience
CXM the Customer Experience Magazine has recently published an article by one of our Customer Attuned Directors, Peter Lavers. In the article, Peter shares his experience from o… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgAlan Thompson2017-07-04 14:26:122022-06-23 10:20:44Two of the Most Common Mistakes Companies Make in Customer Experience
“Customer Centricity is the eco-system and operating model that enables an organisation to design and deliver a unique and distinctive customer experience”
Doug Leather
Over 6… Read more
How effective customer management can add value to your customers while improving your bottom line
By Mark Hollyoake and Professor Merlin Stone
Luvata supplies components and m… Read more
http://customerattuned.com/wp-content/uploads/2022/08/logo-1.svg00Merlin Stonehttp://customerattuned.com/wp-content/uploads/2022/08/logo-1.svgMerlin Stone2015-05-01 12:28:242022-06-22 12:50:11How effective customer management can add value to your customers