Customer Attuned Ltd Director Mark Hollyoake shares the insights from his doctoral journey so far….https://www.southampton.ac.uk/business-school/postgraduate/… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-10-24 10:34:032018-01-05 08:19:14Listen to what it's like studying for a Doctorate
Customer Attuned Director, Mark Hollyoake, delivered a guest lecture at the University of Southampton today.
Over the course of two hours Mark led an interactive session that ex… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-10-23 21:37:542018-01-05 08:23:52Customer Attuned Director Guest Speaker at The University of Southampton
The importance of the BDM role and function in the distribution and customer management of financial services cannot be underestimated. The BDM ensures we gain and maintain the o… Read more
In my previous blog I argued that Marketing and CRM are in exciting times because is it now economically viable to unlock the incredible value that’s often hidden in inaccessibl… Read more
http://customerattuned.com/wp-content/uploads/2017/10/SAS-blog-2.jpg432720Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2017-10-03 09:38:442017-10-20 12:36:10If Customer Data Is The New Marketing Battleground, Then Analytics Are The New Weapons Guidance Systems
Customer Attuned Ltd Director Peter Lavers attended the SAS Analytics Experience conference in October this year – their showcase in Europe of the latest innovations in dat… Read more
I believe that the Marketing and CRM disciplines are experiencing their most exciting period in history – certainly since my first involvement with them (over three decades)!… Read more
http://customerattuned.com/wp-content/uploads/2017/09/SAS-blogs.jpg480720Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2017-09-14 14:29:172017-10-20 12:41:35Customer Data: The New Marketing Battleground
An environment of uncertainty, change and low inflation, coupled with sluggish market growth, make decisions on how to deliver more value, increasingly hard to re… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-08-30 16:30:262017-08-30 16:30:26‘More and Better for Less’
How strong is the relationship with your most important customer? Over the last 15 years we have been researching and exploring trust as an indicator of partnership strength.
Whe… Read more
At Customer Attuned, one of our sectors of expertise is the insurance industry. Being a ‘non-player’ in the process of underwriting business for customers, we… Read more
http://customerattuned.com/wp-content/uploads/2017/07/broker-business.png11522048Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 15:58:422018-01-05 08:25:16Writing business - It's all about attitude
CXM the Customer Experience Magazine has recently published an article by one of our Customer Attuned Directors, Peter Lavers. In the article, Peter shares his experience from o… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Alan Thompsonhttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngAlan Thompson2017-07-04 14:26:122017-07-04 14:26:12Two of the Most Common Mistakes Companies Make in Customer Experience
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