Customer Attuned have been managing Customer Relationship Quality (CRQTM) programmes with our UK clients for a number of years. But did you know that we also offer an Employee ver… Read more
Mark Hollyoake shares insights from his doctorate on trust within B2B
What do we really know about trust? It may be the subject of numerous books and conference papers, bandied abo… Read more
http://customerattuned.com/wp-content/uploads/ca-old-uploads/2016/01/Screen-Shot-2016-01-18-at-18.14.56.png70386Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-03-07 14:19:172017-03-07 14:19:43Trust in Me ~ now three years in
A guest lecture in Strategic CRM was delivered by CA Director, Mark Hollyoake, to an audience of MSC students at Napier University in Edinburgh. During his three hour session Mark… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-03-07 14:08:482017-03-07 14:09:37Customer Attuned Director speaks at Napier University
The automotive sector is facing massive changes in the next 10 years.
How will this affect your customer management?
Download the infographic in pdf
… Read more
http://customerattuned.com/wp-content/uploads/2016/05/logo.png00Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2017-03-02 05:00:372017-03-02 05:16:54New Infographic: Challenges facing the Auto Industry
New European data protection regulations (GDPR) take effect in 2018. Whilst compelling most data driven organisations to tighten up their processes and activities, used corre… Read more
As we look forward into 2017 we ask our Directors and selection of associates to comment on the year ahead.
In 2017 as in previous years, the availability of highly capable staff is k… Read more
As we look forward into 2017 we ask our Directors and selection of associates to comment on the year ahead.
My top tip for 2017 is simple – Keep Calm! and be Consistent
2016 introduc… Read more
As we look forward into 2017 we ask our Directors and selection of associates to comment on the year ahead.
Authenticity will be the key work in creativity for 2017, as the unsettled… Read more
Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-01-18 10:46:412017-01-18 10:49:02LOOKING INTO 2017 - Authenticity
As we look forward into 2017 we ask our Directors and selection of associates to comment on the year ahead.
The focus going into 2017 for business to business will be on the developme… Read more
Mark Hollyoakehttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2017-01-18 10:42:572017-01-18 11:05:01LOOKING INTO 2017 - Embracing Technology
As we look forward into 2017 we ask our Directors and selection of associates to comment on the year ahead.
2016 has taught us that the world keeps changing – and not in ways we expec… Read more
Peter Lavershttp://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2017-01-04 09:53:562017-01-04 09:55:39LOOKING INTO 2017 - What is considered "scarce"?
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