Following our successful breakfast event in Edinburgh earlier in the year, we are delighted to be running a similar event in Birmingham on 17th October. Our thanks to Barclays who… Read more
At Deep-Insight, I spend a lot of my time trying to help our clients figure out how to build strong trusted relationships with their B2B (Business-to-Business) customers. Trust i… Read more
https://customerattuned.com/wp-content/uploads/2019/06/shutterstock_1067105606-2.jpg470704John O'Connorhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngJohn O'Connor2019-06-06 11:45:472019-06-10 11:11:28Trusted Relationships = Consistently Good Service
“Commitment and trust, rather than (or at least in addition to) power and dependence, are now central to discussions of business relationships. Researchers and practitioner… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_1150617275-2.jpg469704John O'Connorhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngJohn O'Connor2019-05-23 09:00:452019-05-23 14:00:03Why are Trust and Commitment so Important in B2B?
To complement recent advice from our guest bloggers, let’s consider the political dimension of applying analytics in business.
Annette & Peter have shared useful tips on… Read more
https://customerattuned.com/wp-content/uploads/2019/05/shutterstock_457223893-2-2.jpg354704Paul Laughlinhttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPaul Laughlin2019-05-17 09:00:412019-05-17 09:43:59Don’t Neglect the Political Dimension of Applying Analytics or Insight
The global outsourced services market is a significant component of the B2B sector, accounting for tens of billions of revenues each year.
In essence, outsourcing is the p… Read more
https://customerattuned.com/wp-content/uploads/2019/02/00142_113_CA_Website-Articles-FEB-19-BCB-BLOG-HEADER-704x354.jpg354704Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-02-05 16:35:242019-02-11 09:58:13How Attuned are Customer/Supplier Business Relationships in the Outsourced Services Market?
Join the Customer Attuned team for our Providing Leadership Through Change & Uncertainty event, featuring real case studies, success stories and ideas from top industry le… Read more
“Leadership trust is driven by positive intentions translated and communicated effectively to the people that turn them into reality. The effect and experience is of mutua… Read more
https://customerattuned.com/wp-content/uploads/2019/01/Untitled-design-12.png354704Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2019-01-25 16:25:322019-01-31 10:08:212019 – The Growth of Trust as a Core B2B Relationship Driver
Have you noticed how the future seems to have already arrived in primary healthcare? As suppliers into primary healthcare, two key areas are emerging:
Economic-focused decisio… Read more
https://customerattuned.com/wp-content/uploads/2019/01/shutterstock_457866949-1.jpg354704Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2019-01-15 12:25:502019-01-15 16:47:53From Detailing to Value-Based Outcomes…The New World of Primary Healthcare.
Amongst all the predictions and forecasts that you’ll read as we enter 2019, here’s one that I’m 100% certain will be spot-on for B2B companies this year:
The quality of your… Read more
https://customerattuned.com/wp-content/uploads/2019/01/00142_109_CA_Social-Media-JAN-CRQ-v2-01-1.jpg354704Peter Lavershttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngPeter Lavers2019-01-11 15:17:222019-01-14 11:20:40What Will Your Customer Relationship Quality Be In 2019?
Using your Relationship Experience to Build Trust
A lot has been written about how the relationship experience creates competitive advantage in an increasingly commoditising… Read more
https://customerattuned.com/wp-content/uploads/2018/09/Lecturing.jpg555709Mark Hollyoakehttps://customerattuned.com/wp-content/uploads/2016/05/logo.pngMark Hollyoake2018-09-18 10:39:132018-10-17 09:24:02Using your Relationship Experience to Build Trust
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